GeM Registration Rejected? Common Reasons & Fix

Government e-Marketplace (GeM) is an e-commerce platform for selling goods and services to government departments. Many sellers register to get government orders, but the Gem registration login sometimes gets rejected .

This is often stressful and includes for fresh applicants. Most refusals are due to minor errors, wrong documents or incomplete information.

The bad news is that they won’t fit into control. In this article, we tell you the most common reasons for GeM registration getting rejected and how you can get fixed them.

Understanding the GeM Registration Process

Before discussing rejection reasons, it is important to understand how GeM registration works.

To register as a seller on GeM, you need:

• Aadhaar-linked mobile number
• PAN card
• GST registration
• Business details
• Bank account details
• Udyam registration (for MSME, if applicable)

The system checks your information automatically. If any of the information doesn’t match government records, your registration could be rejected.

1. Incorrect PAN Details

PAN is the most crucial among all the details in GeM registration. Your application will be rejected if your PAN details do not match the income tax records.

Common mistakes:

• Wrong PAN number entered
• Name mismatch
• Using personal PAN instead of business PAN
• Typing errors

What to do:

• Check your PAN number carefully before submission.
• Ensure the name entered matches exactly as per the PAN database.
• For proprietorship, use the correct PAN as required.
• Correct errors and apply again.

Always verify PAN details before final submission.

2. GST Verification Failure

The GeM portal verifies GST details automatically. If GST information is incorrect or inactive, registration may fail.

Common GST issues:

• GST suspended or cancelled
• GST number entered incorrectly
• Business name mismatch with GST
• Address mismatch

What to do:

• Check GST status on the GST portal.
• Ensure GST is active.
• Update incorrect information in GST records first.
• Make sure the business name and address match exactly.
  

Do not attempt registration if GST details are not updated.

3. Bank Account Verification Issues

Bank account details are required for payment processing. If bank details are incorrect, verification may fail.

Common problems:

• Wrong account number
  
• Wrong IFSC code
  
• Account not linked with PAN
  
• Name mismatch between bank and the PAN
  

What to do:

• Double-check the account number and IFSC code.
  
• Ensure the bank account is active.
  
• Confirm that the account name matches your business records.
  
• Update bank KYC if required.
  

Bank details must be accurate and properly verified.

4.  Failure in Aadhaar authentication

Aadhaar authentication is mandatory for GeM registration. In case a mobile number is not linked with Aadhaar, OTP verification will not be successful.

Common issues:

• Aadhaar not linked to mobile number
  
• Incorrect Aadhaar number
  
• OTP not received
  
• Aadhaar details mismatch
  

What to do:

• Make sure your Aadhaar is linked with your mobile number (which should be active).
• Verify the Aadhaar before you input it.
• Change the mobile number in Aadhar if required.

You need to authenticate successfully to continue.

5. Name Mismatch Across Documents

One of the biggest reasons for rejection is a mismatch in the business name across documents.

For example:

• PAN shows one name
  
• GST shows a slightly different name
  
• Bank shows another variation
  

Even small spelling differences can cause rejection.

What to do:

• Ensure uniform spelling across all documents.
  
• Update records in GST or the bank if required.
  
• Avoid abbreviations unless officially registered.
  

Consistency is very important for successful registration.

6. Incomplete Business Profile

Sometimes registration is rejected because business details are incomplete.

Common missing information:

• Incorrect address
  
• Missing contact details
  
• Incomplete category selection
  
• Wrong organization type
  

What to do:

• Fill every field carefully.
  
• Review the form before submission.
  
• Select the correct business category.
  

Incomplete forms increase rejection risk.

7. Udyam Registration Issues

If you are registering as an MSME, Udyam details must be correct.

Common issues:

• Udyam registration is not updated
  
• Wrong Udyam number
  
• Udyam is not linked with Aadhaar
  
• Mismatch in business name
  

What to do:

• Verify Udyam details on the official portal.
  
• Ensure details match PAN and GST.
  
• Update Udyam information if needed.
  

Incorrect Udyam data can delay approval.

8. Selecting the Wrong Seller Type

The GeM portal has different registration categories, such as:

• Manufacturer
  
• Trader
  
• Service provider
  

If you choose the incorrect type, your application could be rejected, or you could have problems down the road.

What to do:

• Choose the category carefully.
  
• Understand the difference between the manufacturer and the trader.
  
• Select the service provider only if applicable.
  

Proper category selection is important.

9. Technical Errors on Portal

Sometimes rejection happens due to system errors or incomplete submission.

Examples:

• Internet disconnection during submission
  
• Session timeout
  
• Incomplete final confirmation
  

What to do:

• Use a reliable internet connection.
• Don’t log in on multiple devices.
• If you can, register in one go.

Always confirm that the submission is successful.

10. Duplicate Registration Attempt

GeM does not allow duplicate seller accounts for the same PAN or GST.

Common mistake:

• Applying multiple times using the same details
  
• Creating a second account for the same business
  

What to do:

• Check if the account already exists.
  
• Use the “Forgot Password” option if needed.
  
• Do not create duplicate accounts.
  

Duplicate attempts may block your registration.

What to Do After Rejection

If your GeM registration fails, then there is no need to panic. Here’s how to do it:

1. Please read the reason for rejection carefully.
2. Correct the mistake in your documents.
3. Update records if needed.
4. Apply again with accurate details.

NOTE: Now you can apply for a GeM Seller registration through our website.

Final Thoughts

Registration on GeM being rejected is a very common scenario, this is especially for the 1st time users. But the majority of rejections are due to minor errors, which can be rectified.

Learning to take a rejection is part of the process to accepted application. Know the error, fix it, and reapply with confidence.

With a little bit of work and some good recordkeeping, you’re on your way to selling to government departments in no time – after you’ve passed your GeM registration and applied to sell.